Goodwill Industries of Northern New England has been serving Maine since 1933. We began providing services in New Hampshire in 1994. Our corporate offices are located at 353 Cumberland Avenue in Portland Maine.
The mission of the organization is; “Through employment, residential, educational and support services, Goodwill works to enhance the social and economic independence of people with disabilities and others who experience barriers to such independence.”
Our values:
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| • | We trust and respect the dignity and creative potential of every person. | ||
| • | We believe in the inherent, enduring value of work over charity. | ||
| • | We uphold the highest possible standard of quality in our programs and services. | ||
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| • | Considering the needs, interests, and abilities of the people we serve, we will offer services in the most appropriate integrated settings. | ||
| • | We will assist people we serve in making informed choices regarding the services they use, and we will honor the choices that preserve individual safety, dignity, and mental and physical well being. All services will be voluntary. | ||
| • | We are committed to providing services that satisfy the needs and desires of the people we serve, as measured by both their expressions of satisfaction and their progress toward goals. | ||
| • | In all cases, we will strive to enhance the vocational and social independence of the people we serve. | ||
| • | We will exercise sound professional judgement in developing and providing services and assisting the people we serve to get the most out of the programs in which they are enrolled. Our services will meet applicable accreditation standards and all relevant federal, state, and or/local regulations. Staff will be licensed or have the correct credentials as appropriate. | ||
| • | At their request, we will advocate independently for the interests of the people we serve. | ||
| • | We recognize the ever-changing needs within the community. We will consider developing new services if sufficient need is expressed. Although the majority of the people we serve will have a disability, we do not limit the availability of our services to people with disabilities. | ||
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Goodwill Industries of Northern New England Human Service Programs provide rehabilitation, employment, and residential support to individuals with disabilities and disadvantages in Maine and New Hampshire. Goodwill’s programs are funded by our own retail businesses, government funding sources, grants, corporate and individual donors.
Human Service programs include:
Brain Injury Rehabilitation Services with two CARF accredited comprehensive day treatment centers and six residential programs. (Maine only)
Our Deaf Services with two day treatment centers, a residential program and supported living program and case management services. (Maine only)
Mental Retardation and Developmental Disability programs with day treatment centers, in Portland and Augusta, and twenty-five residential & supported living programs through out Maine. (Maine only)
Goodwill's Employment Services has offices in Portland, Lewiston, Waterville, Bangor and Augusta, Maine. In New Hampshire we have offices in Concord, Conway, Littleton, Londonderry and Portsmouth serving all ten counties. Employment programs offer Job Development and Placement Services, Supported Employment Services, Staffing Services, Summer Youth Experience, Youth Transition Programs and our Good Wheels to Work Program.
Goodwill is frequently listed on Money magazine's annual charity honor roll. Our administrative costs are consistently low - 8.5%, rare for an agency our size and level of complexity.
Goodwill Industries of Northern New England is a leader in recycling, working to conserve resources and improve the environment. Goodwill recycles approximately 20 million tons of donated goods annually.
Goodwill Industries of Northern New England is a member of Goodwill Industries International. GII is headquartered in Bethesda, Maryland. There are 204 member Goodwills worldwide, one hundred and eighty four in North America. Each Goodwill is independent and autonomous. Goodwill Industries of Northern New England is the 6th largest Goodwill in the world. For more information about Goodwill International visit their website www.goodwill.org.
Community. Independence. Dignity…Some ideas were meant to last.
