Keyword:	Group:
	Buy from Goodwill Corporate Donate To Goodwill Retail Support

Buy from Goodwill
Q:	Do Goodwill stores offer any discounts?
A:	Goodwill stores offer a shopper loyalty program.
Q:	Is Goodwill a store for just the poor?
A:	While Goodwill offers great values to all its shoppers, the purpose of the stores is to provide working capital for Goodwill’s Human Service programs through the sales of reasonably priced donated and purchased goods.
Q:	Where are your stores?
A:	Goodwill has 23 stores located through out Maine and New Hampshire. click here
Support
Q:	Are your programs accredited?
A:	Select Goodwill programs have been CARF (The Rehabilitation Accreditation Commission) accredited since 1972.
Q:	How many people do we serve in a year?
A:	Last year we directly served over 2000 people, an additional 2000 individuals received one time service.
Q:	Of the people you serve how many of them live at or below the poverty level?
A:	More than 80% of the people we serve live at or below the poverty level.
Q:	What kind of success does Goodwill have?
A:	Our Human Service programs success is measured annually for clinical outcomes. Click here for our Human Services Management Report
Q:	Who makes up the populations you serve?
A:	The service recipients we serve, by disability type are, Developmental Disability 37%, Brain Injury 29%, Mental Health15%, Deaf 8%, Other 11%
Corporate
Q:	Are you a 501(c)(3) charity?
A:	Yes
Q:	Are you autonomous?
A:	Yes, Goodwill Industries of Northern New England is an autonomous organization, with a local volunteer board of directors. We are a member of Goodwill Industries International
Q:	How does Goodwill fulfill its mission?
A:	Goodwill fulfills our mission by providing Brain Injury Rehabilitation and Residential Services, Employment Services, Deaf Day Treatment and Residential Services, Developmental Disability Day and Residential Services and Case Management Services. For more information about our programs click here.
Q:	How is Goodwill funded?
A:	Goodwill’s programs are funded in part by our own retail businesses, government funding sources, insurance companies, grants, corporate and individual donors. Our shoppers generously fund Goodwill retail stores.
Q:	How many people does Goodwill employ?
A:	Goodwill employs about 1200 people in northern New England.
Q:	Is Goodwill a religious organization?
A:	Goodwill Industries of Northern New England is non-sectarian.
Q:	What are your geographic locations?
A:	Goodwill Industries of Northern New England is located in three states, Maine, New Hampshire and Vermont. Click here for store locator. Click here for our program locator.
Q:	What kind of things does Goodwill do?
A:	Our mission is “Through employment, residential, educational and support services, Goodwill works to enhance the social and economic independence of people with disabilities and others who experience barriers to such independence.”
Q:	What percent of your budget goes to fundraising and administrative costs?
A:	5.9 % of our budgets go toward administrative costs.
Q:	When was the Agency started?
A:	Nationally Goodwill was founded in 1902. Goodwill Industries of Northern New England was founded in 1933.
Q:	Where does the money go?
A:	The working capital from the stores goes to support our human service programs.
Q:	Who founded Goodwill?
A:	Reverend Edgar J. Helms founded the Goodwill movement.
Q:	Who is in charge of Goodwill?
A:	Goodwill’s Executive Director is Michael Coughlin. Goodwill has a volunteer Board of Directors, Currently led by Judith Stone, Click here for our staff and board listing.
Donate To Goodwill
Q:	Can I drop off items at the stores?
A:	Yes, we prefer donations to be brought to the stores.
Q:	If the items in your stores are donated why don’t you charge less for them?
A:	There are built in costs in getting any one item to the stores. We pay the salaries, benefits, education and training costs of our employees whom pick-up, process, distribute, and sell our goods. Our costs include transportation, insurance, fuel, vehicle maintenance as well as the costs of offering our goods in safe, clean, convenient and well-maintained processing centers and store locations, we pay rent, heat, electricity, water, sewer and other typical fees. Goodwill prices items to maximize their value and uses the capital to benefit our human service programs. Through your donations, Goodwill strives to be a self-sufficient charity.
Q:	Is donating to Goodwill tax deductible?
A:	Donations to Goodwill are tax deductible, Goodwill does not assign value to your donation. Receipts for donations are available at all Goodwill stores and attended donation centers.
Q:	Will you pick up my donations?
A:	Goodwill does not have a home pick-up service.